Aasan RabtaHow can we help?
Search the questions below, or contact us directly.
Getting started
Is Aasan Rabta free?
Yes. Downloading and using Aasan Rabta is free, and there are no ads.
Who can use Aasan Rabta?
Only people aged 18 or older. You confirm this when you create your account.
How do I create an account?
Download the app or open the web app, tap Create account and sign up with your email (we send a verification email) or with Google.
Which phones are supported?
Android 6.0 and newer for the app. On iPhone, iPad and computers, use the web app in your browser.
Can I use Aasan Rabta on iPhone?
Yes, in Safari: open the web app, log in, then Share → Add to Home Screen. An App Store version is planned.
Can I use the same account on many devices?
Yes. Log in anywhere; see and manage your devices in Settings → Security.
Chats & calls
How do I find someone?
Search by name or username, or find them by phone number if they added it to their profile.
How many people can be in a group?
Up to 256. Only mutual contacts are added directly; others receive a request they can accept or ignore.
How many people can join a call?
Up to 6 people on a voice or video call.
What are disappearing messages?
Turn them on in a chat and new messages delete themselves after the time you pick.
What is offline mesh?
An optional Android feature that passes end-to-end encrypted messages through nearby Aasan Rabta phones using Bluetooth and Wi-Fi Direct when there is no internet. Delivery is not guaranteed.
Privacy & security
Are my messages private?
Only the people in a chat can read it. Normal chats are protected in transit and by strict server rules, but are not end-to-end encrypted; offline mesh messages are end-to-end encrypted. See the Privacy Policy.
How do I hide my profile?
Settings → Privacy: make your profile public, contacts-only or private, and hide your photo, name, about and last seen.
How do I turn on app lock?
Settings → Security → App lock (Android). Your phone must have a screen lock.
What is the two-step PIN?
A 6-digit PIN that is asked when your account opens on a new device. Set it in Settings → Security.
I see a login I don't recognise.
Settings → Security → Logged-in devices: log it out, then change your password and turn on the two-step PIN.
How do I block or report someone?
Open the chat or profile, tap ⋮ and choose Block or Report. Posts, reels and listings can be reported too.
Business & payments
How do I start selling?
Turn on the professional profile, choose a category, then add services or products. See the Business page.
How do payments work?
Buyers pay sellers directly — cash on delivery, JazzCash, Easypaisa or bank. Aasan Rabta is not part of the payment.
Does Aasan Rabta take a commission?
No. Aasan Rabta does not take a cut of your sales.
A seller didn't deliver. What can I do?
Contact the seller in chat first. If it is a scam, report the seller in the app — we remove sellers who cheat buyers.
Account
I forgot my password.
On the login screen tap Forgot password — we email you a reset link.
Someone is using my phone number or photos.
Report the account in the app, or email us with the details. We remove impersonation.
How do I delete my account?
Settings → Delete account. If you can't open the app, see the Delete account page.
How do I contact support?
Email aasanrabta@gmail.com. We usually reply within 1–2 days.
No answer found. Email us at aasanrabta@gmail.com.
Complaints & legal
Illegal content, copyright notices, child safety and requests from authorities: email us with the subject "Complaint", "Copyright notice" or "Child safety".